UPCA was founded in 2003 to offer the highest level of professional membership,
training, advice, and
networking to professional cleaners, owners and managers of professional cleaning
companies.
UPCA is a comprehensive professional cleaning organization. We offer professional advice
on cleaning, customer service, marketing, employee management, time and schedule management
and a variety of other topics.
UPCA was formed out of the need to increase professionalism and provide more options
to professional
cleaners worldwide in order to share thoughts, ideas, and success stories. UPCA strives to
serve its members in
a timely, friendly and professional manner.
UPCA is a membership organization for cleaning professionals driven by professionals
in the residential
home cleaning industry, commercial cleaning industry, and the carpet cleaning industry.
In achieving this
level of professionalism, we are guided by a solid foundation of principles and
values that are inherent
in everything we do.
UPCA Member Code of Ethics
adhere to the highest standards of professionalism, ethical conduct, and personal
integrity. We
seek to work with those who share our commitment to these ideals.
understand the needs of our members, partners, and customers and provide them with
quality
and professional services.
recognize that small businesses owners and hard
working people are central to the success of
our organization and we work hard to create an environment that fosters open communications
and
encourages creativity. We treat everyone with dignity, fairness, and respect.
challenge our members, partners, and customers to perform at the highest possible
levels, and
we try to provide them with the leadership and resources required to meet the challenge.
always seek to improve the quality and efficiency of our work in order to benefit
our membership
base.
contribute to the community by through various
charity and scholarship programs to continue the
most important skill of educating our youth.
provide an international network through which
cleaning professionals can share information about
the techniques, strategies and methodologies in the professional cleaning industry.
create an inclusive community for those interested
in professional cleaning, whether it is their
primary focus or a related profession.
treat fairly all persons regardless of such factors
as race, religion, gender, disability, age, or national
origin.
avoid injuring others, their property, reputation,
or employment by false or malicious action.
assist colleagues, members, and partners in their
professional development and to support them in
their business endeavors.